customer service |
GIFT BOXING SERVICES
Our signature gift boxes & decorative bags are the perfect packaging for
your gift. We will gift box your order for minimal charge of $4.00. You may
also choose to enclose a personalized gift card with your message written on it. Please note that all items in one
order will be wrapped as one gift.
If you would like to have your order gift-boxed, simply select the 'Gift Box' option in Step 1 of our checkout process. Your order will be gift boxed or placed in a decorative bag depending on the size and shape of your purchase.
GIFT CARDS
A perfect gift at any time of the year, Crabtree & Evelyn gift cards never expire.
Purchasing a Gift Card
• Crabtree & Evelyn Gift cards can be purchased at Crabtree-evelyn.com
and at any Crabtree & Evelyn retail store. Gift cards are available in any
denomination
• There is no charge for the tax or standard shipping of our Gift Cards.
If you are purchasing other items in addition to your Gift Card(s), the value
of the Gift Card(s) will be subtracted from the item subtotal before calculating
tax and base shipping rates.
• Purchase a gift card
Redeeming Gift Cards
• Gift cards can not be redeemed at Crabtree-evelyn.com, but may be redeemed
by visiting one of our retail stores or by calling our Customer Service department
Mon – Fri 9am – 5pm EST at 1 800 Crabtree.
Checking the balance of your Gift Card
• You can check the amount that you have left on your Gift card by calling
one of our Customer Representative Specialists Mon – Fri 9am – 5pm
EST at 1- 800-Crabtree. They will be happy to assist.
Lost or stolen Gift Cards
• Gift Cards can not be replaced if lost or stolen, or if unauthorized
usage occurs.
Online E-Gift Certificate
• We do not offer this service at this time.
